Help Desk

Driving Efficiency and Safety

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Leave behind the frustrations of paper-based inspections with AutoSoftWay’s Digital Vehicle Inspection Feature, bringing ease and efficiency to the inspection process. This cutting-edge technology is reshaping the automotive industry by offering unparalleled safety enhancements, superior accuracy, significant time savings, enhanced reporting capabilities, cost efficiency, and much more. Enhanced Safety AutoSoftWay’s digital vehicle inspections prioritize safety … Read more

Setup NAPA Pro Link

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1. In order to setup easy part ordering from AutoSoftWay you’ll need a NAPA Pro link account. If you already have a NAPA Pro link account, TAMS account and TAMS id great you can skip to step 5. 2. If you don’t have a NAPA Pro link account you’ll need to signup at http://napaprolink.com. Once … Read more

Creating an Inspection Report

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Step 1 Starting from the ‘Welcome to AutoSoftWay’, navigate to the sidebar menu on top, click on the ‘DVI’ tab. Step 2 From the DVI inspection menu, click ‘Add’ at the top of the page. Step 3 A pop up window should display empty fields for a new template. Proceed to fill the empty fields … Read more

Creating an Inspection

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Step 1 Starting from the ‘Welcome to AutoSoftWay’ page, navigate to sidebar menu, and click on the ‘Inspections’ tab under ‘Management’ section. Step 2 From the inspection templates menu, click on ‘Add Template’ at the top of the page. Step 3 A pop up window should display empty fields for a new template. Provide a … Read more

Manage your shop’s time with Appointments

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The AutoSoftWay appointments platform helps you oversee and manage your staff’s time  First ensure that you have registered your employee information on AutoSoftWay. Navigating to the appointments menu Starting from the ‘Welcome to AutoSoftWay’ page, navigate to sidebar menu, and click on the ‘Appointments’ tab. Appointments menu: basic navigation The appointments menu will display today’s calendar by … Read more

Coordinating your auto shop with Workflow

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The AutoSoftWay workflow platform is an interactive tool that helps you coordinate your clients’ requests with your repair team. You can drag-and-drop requests from different phases of the service cycle!  First ensure that you have created an estimate and registered your employee information on AutoSoftWay. Step 1 Starting from the ‘Welcome to AutoSoftWay’ page, navigate to sidebar menu, and … Read more

Creating an Invoice

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With AutoSoftWay, there are two methods to create an invoice: In this guide, we will explore both of these options in detail. Method 1: Creating an invoice from scratch Step 1 Starting from the Welcome page, navigate to sidebar menu, and click on the ‘Invoices’ tab under the ‘Invoice & Repair Orders’ section. Step 2 … Read more

Creating a Work Order

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Step 1 Starting from the Welcome page, navigate to sidebar menu, and click on the ‘Report Orders’ tab under the ‘Invoice & Orders’ section. Step 2 From the Repairs Workflow menu, click on ‘Repair Orders’ bar at the top of the page and click ‘Repair Orders’, then click add. Step 3 A new Work Order … Read more

Managing your product inventory

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Step 1 Starting from the ‘Welcome to AutoSoftWay’ page, navigate to sidebar menu, and click on the ‘Parts’ tab. Step 2 From the client’s menu, click either on add/add by VIN /Order Parts or Import ‘Parts’. The ‘Parts’ can also be added by clicking on ‘General Products’ at the top of the page. Step 3 … Read more

Adding a Client’s Vehicle

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Step 1 Starting from the ‘Welcome to AutoSoftWay’ page, navigate to the side bar, and click on the ‘Vehicles’ tab. Step 2 Click on ‘Add’ or ‘Import’ for the Vehicle List. Step 3 A pop up window should display empty fields for a new car. Please ensure that you have entered a client into the … Read more